> For the complete documentation index, see [llms.txt](https://docs.allmcp.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.allmcp.co/documentation/providers/bitrix24.md).
# Bitrix24
Bitrix24 is a CRM and business platform widely used across Russia, Ukraine, and CIS markets. AllMCP gives your agent 68 tools covering contacts, deals, tasks, calendar, files, chats, telephony, and more.
All providersHow connecting works
***
## Connect
Bitrix24 connects with an **inbound webhook URL** — that URL is your credential.
{% stepper %}
{% step %}
#### Open your Bitrix24 portal
Sign in to your Bitrix24 portal.
{% endstep %}
{% step %}
#### Create an inbound webhook
Go to **Apps → Developer resources → Other → Inbound webhook**.
{% endstep %}
{% step %}
#### Grant the scopes
Grant the scopes your agent will need (CRM, Tasks, Calendar, etc.).
{% endstep %}
{% step %}
#### Copy the generated URL
Copy the generated URL — it looks like `https://your-portal.bitrix24.ru/rest/1/abc123secret/`.
{% endstep %}
{% step %}
#### Connect it in AllMCP
Ask your agent to connect Bitrix24, and provide the webhook URL when prompted. The single field required is:
* **Webhook URL** — the full inbound webhook URL you copied above.
{% endstep %}
{% endstepper %}
{% hint style="success" %}
The webhook URL never expires unless you revoke it in Bitrix24.
{% endhint %}
***
## Tools by category
Once Bitrix24 is connected, your agent can use the tools below. You don't need to call anything by name — just describe what you want in plain language and the agent picks the right tool.
### CRM
Contacts, companies, leads, deals, and activities (calls, emails, meetings).
| Tool | What it does |
| -------------------------- | ---------------------------------------------------------------- |
| `bitrix24_list_contacts` | Lists contacts, optionally filtered by a name search. |
| `bitrix24_get_contact` | Retrieves the full details of one contact by its ID. |
| `bitrix24_create_contact` | Adds a new contact to the CRM. |
| `bitrix24_list_companies` | Lists companies in the CRM. |
| `bitrix24_get_company` | Retrieves the full details of one company by its ID. |
| `bitrix24_create_company` | Adds a new company to the CRM. |
| `bitrix24_list_deals` | Lists deals, with optional filtering by stage or status. |
| `bitrix24_get_deal` | Retrieves the full details of one deal by its ID. |
| `bitrix24_create_deal` | Creates a new deal and can assign it to a responsible person. |
| `bitrix24_update_deal` | Updates fields on an existing deal, such as its stage or amount. |
| `bitrix24_list_leads` | Lists leads in the CRM. |
| `bitrix24_get_lead` | Retrieves the full details of one lead by its ID. |
| `bitrix24_list_activities` | Lists CRM activities such as calls, meetings, and emails. |
| `bitrix24_get_activity` | Retrieves the full details of one activity by its ID. |
| `bitrix24_create_activity` | Logs a call, meeting, or email against a CRM record. |
### Tasks
Create and assign tasks, set deadlines, and track overdue items.
### Calendar
View agendas, check availability, and book events.
### Drive
Browse drives and folders, and get file metadata and download links.
### Chats
Send direct messages and read conversation history.
### Collaboration
Read and post to the company news feed.
### Telephony
Look up call history and statistics, and get recording links.
### Organization
Look up users and the org chart to resolve names to the numeric IDs other tools need.
### Projects
Look up workgroups and projects, whose IDs feed the task tools.
### Commerce
Read store products, orders, and payments (read-only).
***
## Common workflows
Here are a few things you can simply ask your agent to do once Bitrix24 is connected.
{% tabs %}
{% tab title="Summarize new leads" %}
**Summarize this week's new leads:**
```
List all leads created in the last 7 days and group them by source
```
{% endtab %}
{% tab title="Pipeline review" %}
**Pipeline review:**
```
Show me all open deals in the "Negotiation" stage with their amounts
```
{% endtab %}
{% tab title="Log a call" %}
**Log a call:**
```
Log a phone call with contact ID 42 — we discussed renewal, 15 minutes duration
```
{% endtab %}
{% endtabs %}
***
## Notes
{% hint style="danger" %}
The webhook URL is your API credential — treat it as a secret and revoke it in Bitrix24 if it's ever exposed.
{% endhint %}
{% hint style="warning" %}
**Good to know.**
* Bitrix24 identifies records by numeric IDs throughout. If you know a name but not the ID, ask your agent to look it up first.
* Bitrix24 limits each webhook to roughly 2 requests per second and queues anything over that, so large batch operations may run a little slower.
{% endhint %}
***
---
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